Is Your Vehicle Affected by a Recall? We’re Here to Assist!
If you've recently been notified about a recall on your Ford, Ontario Auto Ranch Ford in Ontario, OR, is ready to help! Ensuring your safety on the road is our top priority, and our expert service team is here to address any recall-related issues promptly and efficiently.
Not sure if your vehicle has an outstanding recall? Whether you drive a Ford or another brand, you can easily check for recalls by entering your Vehicle Identification Number (VIN) on the National Highway Traffic Safety Administration (NHTSA) website.
Want to learn more about recalls and what steps to take? Check out our frequently asked questions below. If you need further assistance, don't hesitate to reach out-we're happy to guide you through the process.
What is a recall?
A vehicle recall is issued when a manufacturer or the NHTSA identifies a defect or condition that may impact the safety or performance of a vehicle. Once a recall is announced, manufacturers inform their authorized dealerships, service centers, and registered vehicle owners so that necessary repairs can be completed at no cost to the owner.
What is the NHTSA?Â
The National Highway Traffic Safety Administration (NHTSA) is a government agency responsible for enforcing vehicle safety standards. Its role includes setting regulations for vehicle performance and investigating potential safety defects to ensure road safety for all drivers.
What if my used vehicle from Ontario Auto Ranch Ford has an open recall?Â
Some pre-owned vehicles may have unresolved recalls. This occurs because manufacturers communicate directly with authorized dealers and registered vehicle owners regarding recall repairs. Independent dealerships, like Ontario Auto Ranch Ford, may not always be authorized to complete recall repairs. Before finalizing a purchase, our team will review the CarFax report and check for open recalls using the NHTSA Recall Look-Up tool. We strongly encourage all customers to have any outstanding recalls addressed by the appropriate manufacturer-authorized service center as soon as possible.
Does Ontario Auto Ranch Ford handle recall repairs?Â
As an authorized Ford dealership, we can complete recall repairs on Ford vehicles. If your vehicle is from another manufacturer, we'll gladly help direct you to the appropriate authorized service center to get the issue resolved efficiently.
What is a Ford Customer Satisfaction Program (CSP)?Â
Beyond recalls, Ford also provides Customer Satisfaction Programs (CSPs). These programs may extend warranties or upgrade certain vehicle components and are typically limited by time and mileage. You can check if your Ford is eligible for a CSP by clicking the link below.
At Ontario Auto Ranch Ford, your safety is our commitment. If you have any questions or need recall assistance, contact our team today!
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Ontario Auto Ranch Ford
1802 S W 4th Ave
Ontario, OR 97914
- Sales: (541) 889-9694
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Get Help With Your Recall!
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